This Privacy Policy describes how we collect, use, and share your personal information when you visit or make a purchase from https://shop.wiglinzki.de/ (the “Website”).
1. Personal Information We Collect
When you visit the Website, we automatically collect certain information about your device, including details about your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, as you browse the Website, we collect information about the individual pages or products you view, what websites or search terms referred you to the Website, and how you interact with the Website. We refer to this automatically-collected information as “Device Information”.
We collect Device Information using the following technologies:
- Cookies: Data files placed on your device or computer, often including an anonymous unique identifier. For more information about cookies and how to disable them, visit www.allaboutcookies.org.
- Log files: Track actions occurring on the Website and collect data such as IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- Web beacons, tags, pixels: Electronic files used to record information about how you browse the Website.
When you make or attempt to make a purchase through the Website, we also collect certain information from you, including your name, billing address, shipping address, payment information (including credit/debit card numbers, Apple Pay, Google Pay, Link by Stripe, WooPay, and, where available, BNPL methods like Klarna, Affirm, Afterpay/Clearpay, and local payment methods such as Alipay, iDEAL, EPS, Bancontact, Multibanco, Przelewy24, WeChat Pay), email address, and phone number. We refer to this as “Order Information”.
Together in this Privacy Policy, “Personal Information” refers to both Device Information and Order Information.
2. How We Use Your Personal Information
We use the Order Information we collect generally to fulfil any orders placed through the Website (including processing your payment details, arranging shipping, and providing invoices and/or order confirmations).
Additionally, we use this Order Information to:
- Communicate with you,
- Screen our orders for potential risk or fraud, and
- Provide you with information or advertising relating to our products or services, in line with your preferences.
We use the Device Information to help us screen for potential risk and fraud (in particular your IP address), and more generally to improve and optimize our Website (for example, by generating analytics about how our customers browse and interact with the Website, and to assess the success of our marketing and advertising campaigns).
3. Sharing Your Personal Information
We share your Personal Information with third parties to help us use your Personal Information as described above:
- WooCommerce: Our shop is powered by WooCommerce. You can read more about how WooCommerce processes Personal Information here: WooCommerce Privacy Policy or Privacy and the WooCommerce Marketplace.
- WooPayments (Stripe): Payments are processed via WooPayments/Stripe. Details here: Stripe Privacy Policy.
- theprintspace (Drop Shipping Fulfilment Partner): For print-on-demand and fulfilment services, we transfer the necessary order details (name, delivery address, product details) to our production partner, theprintspace. According to their policy, you remain the owner of your customer data. The information is only used to fulfil your order and is securely stored on encrypted Microsoft Azure servers. More information: theprintspace Privacy Policy.
- Analytics: We may use WooCommerce/WordPress analytics tools to understand how customers interact with our Website.
We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or lawful request, or otherwise to protect our rights.
4. Behavioural Advertising
As described above, we may use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.
You can opt out of targeted advertising via the following links:
Additionally, you can opt out of some services by visiting the Digital Advertising Alliance opt-out portal.
5. Your Rights (GDPR)
If you are a resident of the European Economic Area (EEA), you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, restricted, or deleted. You may also have the right to data portability and to object to the processing of your personal data.
If you would like to exercise these rights, please contact us using the details below. You also have the right to lodge a complaint with your local data protection authority.
6. Data Retention
When you place an order through the Website, we will maintain your Order Information for our records unless and until you ask us to delete this information, provided that statutory retention obligations (e.g., tax law) do not require otherwise.
7. Minors
The Website is not intended for individuals under the age of 16.
8. International Data Transfers
Please note that your information may be transferred outside of Europe, including to Canada and the United States, where our service providers such as Stripe, WooCommerce, or theprintspace may store and process data. Such transfers are safeguarded by EU Standard Contractual Clauses or other appropriate legal mechanisms.
9. Changes
We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons.
10. Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at:
📧 privacy[a]shop.wiglinzki.de
📍 ARCA GMBH, Pestalozzistr. 7, 10625 Berlin, Germany